UIT Alert: Network Services 2nd Floor Building 532

    Current Status

    ResolvedNetwork service Susanna Garrison Gymnasium 2nd floor Outage

    Resolution Statement

    Actions and Root Causes

    UiT technical support restarted the network equipment. Minor closet alterations to assure equipment cooling was completed.

    Corrective and Preventative Measures

    Precautionary configuration adjustments were completed to enable alternative technical responses to equipment failure.

    Affected Services

    • UH Wired network
    • UHSecure Wireless network
    • UH Wireless network

    Event Updates

    UnavailableNetwork service Susanna Garrison Gymnasium 2nd floor Outage
    September 23, 2014 , 5:37 AM
    A segment of Ethernet and Wireless network services on the second floor of building 532 are unavailable.
    UnavailableNetwork service Susanna Garrison Gymnasium 2nd floor Outage
    September 23, 2014 , 7:20 AM

    A service affecting incident exists for the following services:

    Data, VoIP, Wireless network service.

    ITAC, in coordination with administrators and support staff, have developed the following impact assessment:

    The second floor of the Susanna Garrison Gymnasium is experiencing a network outage due to failed network equipment. UiT technical support staff are in route to investigate, repair, and restore service. At this time there is not an estimate of when the service will be restored.

    ResolvedNetwork service Susanna Garrison Gymnasium 2nd floor Outage
    September 23, 2014 , 8:20 AM

    The following affected services have returned to normal operations:

    Ethernet and Wireless network services on the second floor of building 532.